- Leadership needs to happen at all levels in the organisation – not just at the top.
- True leadership happens when the needs of the followers are placed first and foremost in the mind of the leader, the right motivational behaviours are demonstrated and authority is used well.
- High ethical standards and moral conduct are both demanded and visible. Followers model themselves on the behaviours and actions of their leaders; they live by the same values and ethical codes.
- With a healthy dose of self-appraisal and reflection, combined with a kitbag of new skills and techniques to apply back in the workplace, everyone with a responsibility for leading people, irrespective of their experience level, can become a better leader!